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Security report for createsend.com

Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website createsend.com provides email newsletter software services, targeting businesses and individuals who require tools to create and manage email marketing campaigns. Established since 2005, the company appears to be a mature player in the email marketing SaaS industry. The website content is minimal on the analyzed login page but indicates a professional service with integrated modern analytics and marketing technologies. The technical infrastructure leverages React, Sentry, Datadog, Google Analytics, Facebook Pixel, Hotjar, and Segment, reflecting a modern digital maturity level. Security posture is generally good with HTTPS enforced and domain registration protections in place, though DNSSEC is not enabled and explicit security headers are not detected. Privacy compliance is weak on this page, with no visible privacy or cookie policies and no GDPR compliance indicators. Contact information is limited to an embedded contact form with no direct emails or phone numbers. Overall, the website is functional and moderately professional but could improve transparency and compliance documentation.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching createsend.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
65
Email security
65
DNS health
85
Network security
100
GDPR outside view
35
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Createsend.com operates in the technology sector, specifically providing SaaS email newsletter software. The business model is subscription-based software delivery. The company targets marketers, businesses, and individuals needing email campaign tools. The domain age and registrar information support a credible and established market presence. The website integrates multiple marketing and analytics tools, indicating a focus on data-driven customer engagement. No direct business contact details or legal entity information are presented on this page, limiting deeper business intelligence. The lack of privacy and cookie policies may affect trust with privacy-conscious customers. The company likely benefits from partnerships with major analytics and advertising platforms but does not publicly disclose partner or subsidiary domains here.

Security posture

The security posture is solid in terms of domain registration protections and HTTPS usage. The use of reCAPTCHA v3 and multiple analytics/tracking tools suggests attention to bot mitigation and user behavior monitoring. However, the absence of DNSSEC and explicit security headers represents areas for improvement. No security policy, incident response contacts, or vulnerability disclosure information is published, which could hinder transparency and incident management readiness. The website does not expose sensitive data or show signs of vulnerabilities in the analyzed content. Overall, the security maturity is moderate but could be enhanced by adopting best practices in security headers, DNS security, and public security documentation.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Publish comprehensive privacy and cookie policies with clear GDPR compliance statements.
  3. Implement and publish a security policy and incident response contact information.
  4. Add standard security headers such as Content-Security-Policy, Strict-Transport-Security, X-Frame-Options, and X-Content-Type-Options.
  5. Provide direct company contact information including verified emails and phone numbers to improve trust and compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Description
Email Newsletter Software
Key services
Email newsletter creation, Email campaign management
Content quality
basic
Branding
consistent

Technology

Stack
React 18.3.1, Sentry 4.2.4, Datadog Browser RUM, Google Tag Manager, Google Analytics, Facebook Pixel, Hotjar, Appcues, Segment Analytics, Bing UET
Frameworks
React
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced (implied by URL and scripts loaded over HTTPS)
  • Domain status includes clientDeleteProhibited and other EPP prohibitions
  • Use of reCAPTCHA v3 for bot protection

Analytics and tracking

Services
Google Analytics, Segment Analytics, Hotjar, Datadog RUM
Tracking level
extensive
Privacy practices
poor

Advertising

Ad networks
Bing Ads, Facebook Ads
Tracking pixels
Facebook Pixel, Hotjar, Segment Analytics, Appcues, Bing UET
Marketing tools
Segment, Appcues
Transparency
basic

Site quality

Design
basic
User experience
basic
Content relevance
basic
Navigation
basic
Professionalism
basic
Trustworthiness
moderate

Key observations

  1. Website is accessible and not blocked by WAF or security mechanisms.
  2. No explicit privacy, cookie, or terms of service policies found on this page.
  3. Contact is available only via an embedded contact form; no direct emails or phone numbers found.
  4. The page content is minimal and focused on login and support for email newsletter software users.
  5. Multiple modern analytics and marketing tools are integrated, indicating active user tracking.
  6. No security.txt or vulnerability disclosure information found.
  7. DNSSEC is not enabled, which is a minor security gap.
  8. No explicit security headers detected in the provided data.
  9. No physical addresses, phone numbers, or company legal names found in the HTML content.
Technical notes

Notes

The website uses a modern technology stack centered on React 18, supported by monitoring and analytics tools including Sentry, Datadog RUM, Google Analytics, Hotjar, Segment, and Appcues. The site loads multiple external scripts asynchronously to optimize performance. The CSS and JS assets are served from createsend1.com subdomains, indicating a structured content delivery approach. The site is mobile responsive at a basic level and includes accessibility features but could improve in these areas. SEO optimization is basic with meta tags present but no advanced structured data or Open Graph tags detected. The domain is registered with MarkMonitor Inc., a reputable registrar known for brand protection. Performance is moderate with no critical errors detected. Technical debt appears low but could be reduced by consolidating tracking scripts and improving security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium8 findings · partial scanView report
  2. 74/100 −1Medium25 findingsView report
  3. 75/100Medium21 findingsView report
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