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Security report for click2claim.eu

Click2Claim s.r.o. · Transportation · Czech Republic

High risk. 8 critical or high findings in GDPR outside view, Security headers and 2 other checks.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

Click2Claim s.r.o. is a Czech-based company specializing in assisting air passengers with claims for compensation related to flight delays, cancellations, missed connections, and denied boarding. The company offers an online platform for submitting claims and managing the compensation process, targeting primarily Czech and European Union customers. Their market position is that of a niche service provider in the air passenger rights sector, supported by partnerships with various insurance and financial institutions. Technically, the website employs a traditional web stack with jQuery and jQuery UI, integrated with multiple analytics and marketing tools including Google Analytics, Facebook Pixel, Smartlook, and Clixtell. Cookie consent is managed via CookieYes, ensuring GDPR compliance. The site is mobile-optimized and provides a secure login area for clients. However, some technologies like jQuery are outdated and could benefit from modernization. From a security perspective, the site enforces HTTPS and uses cookie consent mechanisms, but lacks visible HTTP security headers and explicit security policies or incident response contacts. No critical vulnerabilities were detected in the HTML content. The absence of WHOIS registrant data is due to EURid privacy policies, but the website content and partner ecosystem support legitimacy. Overall, the website presents a professional and trustworthy front for a small service company in the transportation sector, with good privacy compliance and a moderate to good security posture. Recommendations include updating libraries, enhancing security headers, and publishing explicit security policies to improve trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
40/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching click2claim.eu

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
20
Email security
60
DNS health
80
Network security
20
GDPR outside view
40
Average
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention click2claim.eu, from OffSeq Breach.

Total records
18
Employees
0
Customers
18
Third parties
0
Weak passwords
6%

2 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for click2claim.eu.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Click2Claim operates in the transportation sector focusing on air passenger rights compensation claims. Their business model revolves around providing an easy-to-use online platform for claim submission and management, generating revenue likely through commissions or fees on successful claims. The company targets air travelers affected by flight irregularities, primarily in the Czech Republic and EU. Their partnership ecosystem includes insurance companies, banks, and travel service providers, enhancing their market reach and credibility. The website content and partner logos indicate a well-established network, though the company size is small. Growth indicators include multilingual support and integration of multiple marketing and analytics tools, suggesting active customer acquisition efforts.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enforced and cookie consent mechanisms aligned with GDPR. The use of multiple tracking and analytics scripts indicates extensive user tracking, which is managed with user consent. However, the absence of HTTP security headers such as Content Security Policy, HSTS, and X-Frame-Options reduces the overall security posture. The login form uses AJAX but lacks visible multi-factor authentication or advanced protections. No incident response or vulnerability disclosure information is provided, which is a compliance gap. The site does not expose sensitive data or show signs of vulnerabilities in the HTML content. Overall, the security posture is adequate for a small service provider but could be improved with enhanced headers, updated libraries, and published security policies.

Recommendations

  1. Implement HTTP security headers including Content Security Policy, HSTS, X-Frame-Options, and X-XSS-Protection to harden the site against common attacks.
  2. Upgrade jQuery and other JavaScript libraries to the latest stable versions to mitigate known vulnerabilities.
  3. Publish a dedicated security policy page and provide clear incident response contact information to improve transparency and compliance.
  4. Consider implementing security.txt file to facilitate vulnerability disclosure and improve security culture.
  5. Enhance accessibility features and conduct regular audits to ensure compliance with accessibility standards.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Click2Claim s.r.o.
Description
Click2Claim s.r.o. provides services for claiming compensation and reimbursement for delayed, canceled, missed connecting flights, and denied boarding in air transport. They assist customers in submitting online claims and managing compensation processes.
Key services
Compensation claims for delayed flights, Claims for missed connecting flights, Claims for canceled flights, Claims for denied boarding
Content quality
good
Branding
consistent

Technology

Stack
jQuery 1.12.0, jQuery UI, Google Analytics, Facebook Pixel, Google Tag Manager, CookieYes cookie consent, Smartlook session recording, Clixtell tracking
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with granular controls
  • Secure login form with AJAX
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Facebook Pixel, Smartlook, Clixtell
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Facebook Ads, Google Ads
Tracking pixels
Facebook Pixel, Smartlook, Clixtell
Marketing tools
CookieYes
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge
  2. Content is in Czech language with multilingual options
  3. Comprehensive cookie consent and privacy compliance mechanisms implemented
  4. No direct company contact emails or phone numbers found in HTML content
  5. Login form present for client access
  6. Multiple partner logos indicate business ecosystem
  7. Use of multiple tracking and analytics services
  8. No visible security headers detected in HTML source
  9. WHOIS data is not publicly available due to EURid privacy policy
Technical notes

Notes

The website uses a traditional web stack with jQuery 1.12.0 and jQuery UI for UI components. It integrates Google Analytics, Facebook Pixel, Smartlook session recording, and Clixtell tracking for analytics and marketing. Cookie consent is managed by CookieYes with granular user controls. The site is mobile-optimized with responsive design and uses Google Fonts for typography. No CMS or modern frameworks were detected, indicating a custom or legacy build. Performance is moderate with asynchronous loading of scripts. The site lacks visible HTTP security headers and could benefit from modernization of its JavaScript libraries and enhanced security configurations. Hosting provider details are not discernible from the HTML content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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