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Security report for cityairexpress.com

City Air Express · Transportation · United Kingdom

Medium risk. 3 critical or high findings in SSL/TLS, Email security and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

City Air Express is a well-established courier and logistics company based in Belfast, UK, specializing in local, national, and international delivery services including specialized pharmaceutical and temperature-controlled shipments. Founded in 1975, it holds a strong market position particularly in UK to Ireland delivery channels, supported by advanced tracking technologies and ISO 9001:2015 certification. The website demonstrates a mature digital presence with comprehensive service descriptions, customer engagement features, and multiple contact channels. Technically, the site uses modern analytics and marketing tools, including Google Analytics, Facebook Pixel, and Snowplow, integrated via Google Tag Manager. Security posture is solid with HTTPS enforcement and CAPTCHA on forms, though it lacks some security headers and explicit incident response contacts. Privacy and cookie policies are present with consent mechanisms, indicating basic GDPR compliance. The absence of WHOIS data is a concern for domain legitimacy but does not detract from the business credibility evidenced by certifications and professional content.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      No DMARC record found

      DMARC provides email authentication and reporting

      What to do: Add DMARC record: "v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com"

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching cityairexpress.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
69
Security headers
70
Email security
55
DNS health
80
Network security
100
GDPR outside view
68
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

City Air Express operates in the transportation sector, targeting businesses and individuals requiring reliable courier and logistics solutions across the UK and Ireland. Its competitive advantage lies in specialized delivery services such as pharmaceutical and temperature-controlled logistics, supported by technology-driven tracking and fulfillment capabilities. The company leverages a business model focused on service quality and customer satisfaction, with ISO certification and transparent policies enhancing trust. The website's integration with multiple marketing and analytics platforms suggests an active digital marketing strategy. The company maintains a consistent brand image and provides clear contact and support channels, facilitating customer engagement and retention.

Security posture

The website exhibits a good security maturity level with enforced HTTPS, use of CAPTCHA on contact forms, and no visible exposure of sensitive data or vulnerable libraries. However, it lacks implementation of common security headers such as Content Security Policy, HSTS, and X-Frame-Options, which could enhance protection against common web attacks. There is no publicly available incident response or vulnerability disclosure information, which limits transparency in security management. Privacy policies and cookie consent mechanisms are in place, supporting compliance with GDPR. Overall, the security posture is adequate for the business type but could be improved by adopting additional best practices and publishing incident response contacts.

Recommendations

  1. Implement standard security headers (CSP, HSTS, X-Frame-Options) to strengthen web security.
  2. Publish clear incident response and vulnerability disclosure information to improve transparency and trust.
  3. Conduct regular security audits of third-party scripts and dependencies to mitigate risks.
  4. Enhance accessibility features to comply with standards and improve user experience for all users.
  5. Consider adding a security.txt file to facilitate responsible vulnerability reporting.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
City Air Express
Description
City Air Express provides local, national, and international courier services specializing in land, sea, and air freight with additional storage solutions. Founded in 1975, it is a market leader in UK to Ireland delivery channels with advanced tracking and logistics technology.
Key services
Domestic Delivery, International Delivery, Pharmaceutical Delivery, Temperature Controlled Vehicles and Packaging, Same Day Delivery, Storage Services, Customs Clearance
Content quality
good
Branding
consistent

Technology

Stack
jQuery 3.7.0, Google Tag Manager, Google Analytics (gtag.js), Facebook Pixel, Bing Ads, Snowplow Analytics, Mapbox, ReCaptcha v2 and Invisible ReCaptcha, Friendly Captcha
Platforms
Multiscreensite CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Captcha on contact form
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics and tracking

Services
Google Analytics, Snowplow Analytics, Facebook Pixel, Bing Ads
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Bing Ads, Google Ads
Tracking pixels
Facebook Pixel, Snowplow Analytics
Marketing tools
Snowplow
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation.
  2. WHOIS data is missing, which is unusual and warrants further investigation.
  3. Site uses multiple modern analytics and marketing tools.
  4. Security posture is good but could improve with security headers and incident response info.
  5. Privacy and cookie policies are present with consent mechanisms.
  6. Contact information is comprehensive and clearly presented.
  7. Business appears established with ISO certification and clear service offerings.
Technical notes

Notes

The website is built on the Multiscreensite CMS platform and uses a modern technology stack including jQuery 3.7.0, Google Tag Manager, Google Analytics, Facebook Pixel, Bing Ads, and Snowplow Analytics. It employs multiple captcha solutions (Google reCAPTCHA v2 and Invisible reCAPTCHA, Friendly Captcha) to protect forms. The site is mobile optimized with responsive design and good SEO practices including meta tags and Open Graph data. Performance is moderate, with asynchronous loading of scripts and CSS. There is no explicit hosting provider identified from the data. The site could benefit from improved accessibility and additional security headers to reduce technical risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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