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Security report for citnowgroup.com

CitNOW Group · Transportation · N/a

High risk. 6 critical or high findings in Network security, Security headers and 1 other check.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

CitNOW Group is a technology company focused on transforming communication within the automotive industry by providing innovative video and customer engagement solutions tailored for automotive retailers and manufacturers. The company positions itself as an innovator in automotive communication technology, targeting B2B clients in the transportation sector. The website reflects a professional and modern digital presence built on WordPress, utilizing contemporary web technologies such as Bootstrap, jQuery, and Font Awesome, along with marketing and analytics tools like HubSpot and Google Tag Manager. Security posture is adequate with HTTPS enforced and cookie consent implemented, though there is room for improvement in security headers and incident response transparency. The absence of WHOIS data raises some concerns about domain registration legitimacy, but the website content and technical setup suggest a credible business. Overall, the site is well-structured, GDPR compliant, and provides a good user experience for its target audience.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • Critical

      Critical Service Exposed: MySQL

      Port 3306 (MySQL) is publicly accessible - MySQL - Database server

      What to do: Immediately restrict access to MySQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching citnowgroup.com

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
60
DNS health
85
Network security
0
GDPR outside view
83
Average
53
After the cap
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

CitNOW Group operates in the automotive communication technology space, offering software solutions that enhance customer experience for automotive retailers and manufacturers. Their business model is B2B, focusing on delivering innovative communication tools that leverage video technology. The company appears to have a medium-sized operation with consistent branding and a clear market position as a technology innovator in transportation. The website's use of HubSpot and Google Tag Manager indicates active marketing and customer engagement strategies. However, the lack of explicit contact information and WHOIS data suggests a need for improved transparency. No certifications or security policies are publicly disclosed, which could be a strategic area for growth. The company likely generates revenue through software licensing or subscription models aimed at automotive industry clients.

Security posture

The website enforces HTTPS and implements a cookie consent mechanism compliant with GDPR, indicating a baseline security and privacy posture. However, no explicit security headers such as Content Security Policy (CSP), HSTS, or X-Frame-Options were detected, which are recommended best practices to mitigate common web vulnerabilities. There is no publicly available incident response or vulnerability disclosure information, and no security.txt file was found, limiting transparency in security management. No exposed sensitive data or vulnerable libraries were identified in the HTML content. Overall, the security posture is moderate but could be enhanced by adopting additional security headers, publishing security policies, and establishing clear incident response channels.

Recommendations

  1. Implement and enforce security headers including CSP, HSTS, and X-Frame-Options to strengthen web security.
  2. Publish a security policy and incident response plan on the website to improve transparency and trust.
  3. Add a security.txt file to facilitate responsible vulnerability disclosure.
  4. Enhance contact information availability, including verified company emails and phone numbers, to improve business credibility.
  5. Verify and update WHOIS domain registration details to ensure domain legitimacy and reduce suspicion.

Contact details published on the site

Registration number
Company Number 0663
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
CitNOW Group
Description
Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.
Key services
Video communication tools, Customer engagement solutions, Automotive retail software
Content quality
good
Branding
consistent

Technology

Stack
Bootstrap 4.4.1, jQuery 3.7.1, Slick Carousel, Swiper JS, Font Awesome 6.7.2, HubSpot scripts, Google Tag Manager, Osano cookie consent
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager, HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
HubSpot
Marketing tools
HubSpot
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is accessible and not blocked by WAF or security mechanisms.
  2. WHOIS data is unavailable or domain may not be registered under the queried name.
  3. Privacy and cookie policies are present and GDPR compliant.
  4. No explicit contact information such as emails or phone numbers found on homepage.
  5. Website uses modern web technologies and is built on WordPress.
  6. Security headers are not explicitly detected; HTTPS is enforced.
  7. No vulnerability disclosure or incident response information found.
  8. Content is professional and targeted at automotive industry businesses.
  9. Tracking and analytics tools are used with cookie consent.
Technical notes

Notes

The website is built on WordPress 6.8.2 and leverages a modern tech stack including Bootstrap 4.4.1 for responsive design, jQuery 3.7.1 for scripting, Slick Carousel and Swiper JS for interactive elements, and Font Awesome 6.7.2 for icons. Marketing and analytics are supported by HubSpot and Google Tag Manager integrations. The site loads with moderate performance and is optimized for mobile devices. Accessibility features are basic but present. SEO is supported by Yoast SEO plugin with proper meta tags and structured data (JSON-LD) for enhanced search engine understanding. There is no detected hosting provider information or advanced frameworks beyond WordPress and common JS libraries. Overall, the technical infrastructure is solid but could benefit from performance tuning and enhanced accessibility compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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