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Security report for citizensadvicehavant.org

Citizens Advice Havant · Non-profit · United Kingdom

Low risk. 2 critical or high findings in SSL/TLS.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Citizens Advice Havant is a well-established local charity providing free, confidential advice services as part of the national Citizens Advice network. Their services cover a broad range of social support areas including debt, benefits, housing, employment, and consumer issues. The organization targets residents in Havant and surrounding areas, operating under a non-profit model funded by government and charitable grants. The website reflects a professional and trustworthy presence with comprehensive content and clear navigation. Technically, the website employs modern web technologies including Vue.js, modular JavaScript, and optimized web fonts, hosted under Cloudflare's registrar services. The site is fast, mobile-optimized, and accessible, with good SEO practices. Security posture is strong with HTTPS enforced and no visible vulnerabilities, though explicit security headers could be better documented. Privacy compliance is well addressed with clear privacy and cookie policies including consent mechanisms. Contact information is prominently displayed and verified. No incident response or security policy pages were found, which could be an area for improvement. The domain registration is very recent, which is somewhat unusual given the organization's long history, possibly indicating a recent domain transfer. Overall, the website presents a low-risk profile with strong trust indicators and a solid technical foundation, suitable for its non-profit advisory role.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching citizensadvicehavant.org

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
85
Email security
75
DNS health
65
Network security
100
GDPR outside view
83
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Citizens Advice Havant operates as a medium-sized non-profit entity within the social advice sector, leveraging the national Citizens Advice network brand. Their competitive advantage lies in trusted, accredited advice services with a strong local presence and community integration. Revenue streams are primarily from government funding and charitable sources. The target customer segment includes vulnerable and general residents needing social support. Partnerships with government bodies and charities enhance service delivery. The organization maintains a consistent brand and demonstrates growth through multiple local offices under the parent Citizens Advice Solent East umbrella.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and no exposed sensitive data. Use of honeypot fields in forms indicates anti-spam measures. However, explicit security headers such as X-Frame-Options and Content-Security-Policy are not clearly visible in the provided data and should be verified. No vulnerability disclosure or incident response information is published, which is a gap in transparency and readiness. Overall, the site is secure for its purpose but could improve by publishing security policies and adopting a security.txt file.

Recommendations

  1. Publish explicit security headers including X-Frame-Options and X-Content-Type-Options to enhance protection against clickjacking and MIME sniffing.
  2. Create and publish a security policy and incident response contact information to improve transparency and readiness.
  3. Implement and publish a security.txt file to facilitate vulnerability reporting.
  4. Regularly audit third-party scripts and dependencies to ensure no vulnerable libraries are included.
  5. Maintain and update privacy and cookie policies to reflect evolving regulations and best practices.

Contact details published on the site

Addresses
Legal name
Citizens Advice Solent East
Registration number
02946921
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Citizens Advice Havant
Description
Citizens Advice Havant is a local charity and part of the national Citizens Advice network, providing free and confidential advice on benefits, debt, housing, work, and more to the community of Havant and surrounding areas.
Key services
Generalist advice, Debt advice, Benefits and Universal Credit support, Housing and homelessness assistance, Energy and bills support, Work and employment advice, Consumer and scams advice, Family and relationships support
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript ES Modules, CSS3, HTML5, Web Fonts (WOFF2), Cloudflare Registrar
Frameworks
NProgress (progress bar library)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of honeypot anti-spam in forms
  • No inline sensitive credentials

Analytics and tracking

Tracking level
minimal
Privacy practices
good

Advertising

Transparency
poor

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professional, well-structured non-profit advice service site.
  2. Content is comprehensive, relevant, and well organized.
  3. Strong trust signals including accreditations and client testimonials.
  4. No signs of adult or inappropriate content.
  5. No WAF or blocking detected; full content accessible.
  6. Domain registration is very recent, which may be due to domain transfer or new registration.
  7. No explicit security policy or incident response contact found.
  8. Good privacy and cookie policies with consent mechanisms.
  9. No analytics or tracking scripts detected in provided HTML.
Technical notes

Notes

The website is built using modern front-end technologies, notably Vue.js with modular JavaScript and optimized font loading strategies. The site is hosted under Cloudflare's registrar and likely uses their CDN and security services. Performance is optimized with preloading of fonts and CSS, and the site is mobile responsive with accessibility features such as adjustable site settings and read-aloud options. The CMS appears custom or headless, supporting dynamic content blocks and structured data. There is no evidence of heavy analytics or tracking, aligning with privacy best practices. Technical risks are minimal, but ongoing maintenance of dependencies and security headers is recommended.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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