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Security report for citihardware.com

CitiHardware · Retail · Philippines

Medium risk. 9 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

62/100

Risk levelMedium

0–100, higher is better. How it is calculated

CitiHardware is a well-established retail chain specializing in home improvement products, including tiles, furniture, building materials, and DIY supplies, primarily serving the Philippine market. The company operates a large network of physical stores across multiple regions, supported by a modern web presence built on Next.js and Chakra UI frameworks. The website demonstrates good content quality and user experience, with detailed store location data embedded in JSON format. However, the site lacks visible privacy and cookie policies, which impacts compliance and user trust. Security posture is moderate with HTTPS enabled but missing key security headers and DNSSEC. Tracking technologies from Google and Facebook are used, indicating moderate user tracking. Overall, the domain's WHOIS data confirms legitimacy and long-term operation, supporting business credibility.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching citihardware.com

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
20
Email security
80
DNS health
85
Network security
100
GDPR outside view
35
Average
62

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

CitiHardware holds a strong market position as a large retail hardware chain in the Philippines, targeting homeowners, DIY enthusiasts, and construction professionals. Its business model focuses on retail sales through extensive physical stores and an online platform. The company leverages digital marketing tools such as Google Tag Manager and Facebook Pixel for customer engagement and retargeting. The embedded store metadata reflects a well-organized operational structure with regional segmentation. The absence of explicit privacy and security policies suggests areas for improvement in regulatory compliance and customer assurance. The company appears to be focused on growth and regional dominance in the home improvement sector.

Security posture

The website employs HTTPS, ensuring encrypted communications, and the domain is protected with registrar locks to prevent unauthorized transfers. However, the lack of DNSSEC and absence of critical HTTP security headers such as Content-Security-Policy and X-Frame-Options expose potential risks. No vulnerability disclosure or incident response information is publicly available, which may hinder timely security issue reporting and resolution. The use of third-party tracking scripts introduces privacy considerations. Overall, the security maturity is moderate but could be enhanced by implementing recommended best practices and transparency measures.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie consent mechanism to improve compliance and user trust.
  2. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  3. Add essential HTTP security headers (Content-Security-Policy, X-Frame-Options, X-Content-Type-Options) to mitigate common web vulnerabilities.
  4. Create and publish a security.txt file and vulnerability disclosure policy to facilitate responsible reporting of security issues.
  5. Regularly audit third-party scripts and tracking technologies to ensure privacy compliance and minimize data exposure.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
CitiHardware
Description
Explore a wide range of high-quality tiles, furniture, home decorations, building materials & DIY items at CitiHardware. Shop now for your home improvement needs!
Key services
Retail sales of flooring and tiles, Construction materials, Industrial supplies, Construction tools, Metal and steel products, Wall panels, Home improvement and DIY products
Content quality
good
Branding
consistent

Technology

Stack
React, Next.js, Chakra UI, Google Tag Manager, Facebook Pixel
Frameworks
Next.js, Chakra UI
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
65/100
Good practices seen
  • HTTPS enabled
  • Domain status includes clientDeleteProhibited and other EPP locks

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Facebook Pixel
Marketing tools
Facebook Pixel
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is a large retail chain for hardware and home improvement in the Philippines.
  2. Multiple store locations with detailed contact info embedded in JSON data.
  3. No privacy or cookie policies found on the main page HTML.
  4. No visible forms on the main page; contact info is provided via emails and phone numbers in store metadata.
  5. Uses modern web technologies and frameworks.
  6. No explicit security headers detected; DNSSEC not enabled.
  7. Tracking scripts for Google and Facebook present.
  8. No signs of adult or questionable content.
  9. WHOIS data indicates a legitimate, long-standing domain.
Technical notes

Notes

The website is built using modern web technologies including React and Next.js, with Chakra UI for styling, indicating a contemporary and maintainable codebase. Performance is moderate, with preloading of fonts and CSS assets. The site is mobile optimized and accessible at a basic level. SEO is supported by proper meta tags and Open Graph data. Hosting appears to be managed via GoDaddy, consistent with WHOIS registrar data. The site lacks some advanced security configurations and privacy features, which are technical debt areas to address. Overall, the technical infrastructure supports a scalable and user-friendly retail platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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