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Security report for chemistwarehouse.com.au

Chemist Warehouse · Retail · Australia

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Chemist Warehouse is Australia's largest pharmacy retailer, offering a wide range of products including fragrances, prescriptions, vitamins, beauty, and baby care items. The company operates a professional and well-branded e-commerce platform targeting the general Australian population. The website demonstrates a mature digital infrastructure using modern technologies such as Next.js and React, with integrations for analytics and cookie consent management. Security posture is strong with HTTPS enforcement and appropriate security headers, although explicit privacy and terms of service pages were not detected in the provided content. Overall, the website is trustworthy and professionally maintained, reflecting a large retail business with a significant market presence in Australia.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching chemistwarehouse.com.au

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
55
Email security
82
DNS health
85
Network security
100
GDPR outside view
88
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Chemist Warehouse holds a dominant market position in the Australian pharmacy retail sector, leveraging both physical stores and a comprehensive online platform. Their business model focuses on offering low prices and a broad product range to a general consumer audience. The company benefits from strong branding consistency and trust signals such as secure transactions and professional design. The use of advanced marketing and tracking tools indicates a data-driven approach to customer engagement. However, the absence of visible contact information and detailed privacy policies suggests areas for improvement in customer transparency and compliance communication.

Security posture

The website exhibits a solid security foundation with HTTPS, security headers, and cookie consent mechanisms. No exposed sensitive data or vulnerable libraries were detected in the analyzed content. However, the lack of publicly available security policies, incident response contacts, and vulnerability disclosure mechanisms indicates potential gaps in transparency and readiness for security incidents. Compliance with GDPR and other privacy regulations appears basic, with room for enhancement in policy publication and user communication. Overall, the security posture is good but could be strengthened by formalizing and publishing security and privacy documentation.

Recommendations

  1. Publish comprehensive privacy policy and terms of service pages accessible from the homepage.
  2. Provide clear contact information including support emails and phone numbers for customer and security inquiries.
  3. Implement and publicize a vulnerability disclosure policy to encourage responsible reporting of security issues.
  4. Enhance GDPR compliance by detailing data retention policies and user rights in privacy documentation.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy risks and improve transparency.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Chemist Warehouse
Description
Australia’s largest pharmacy retailer Chemist Warehouse offers low prices on fragrances, prescriptions, vitamins, beauty, baby care, and more.
Key services
Pharmacy retail, Online shopping for health and beauty products, Prescriptions, Vitamins and supplements, Baby care products, Fragrances
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, JavaScript, CSS, OneTrust, Google Tag Manager, MeiroEvents
Frameworks
Next.js
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • Cookie consent mechanism
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics (via GTM), MeiroEvents
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Criteo
Tracking pixels
MeiroEvents
Marketing tools
OneTrust
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. WHOIS data is restricted per auDA policy, limiting domain registration details.
  3. No explicit privacy policy or terms of service pages detected in the provided HTML snippet.
  4. Cookie consent mechanism is implemented via OneTrust.
  5. No direct contact emails or phone numbers found in the HTML snippet.
  6. Website uses modern web technologies and frameworks.
  7. Strong focus on retail pharmacy and health products in Australia.
  8. No security incidents or vulnerability disclosures publicly visible.
  9. No suspicious or malicious external domains detected.
Technical notes

Notes

The website is built on a modern React and Next.js framework, ensuring good performance and mobile responsiveness. It uses external services such as OneTrust for cookie management and Google Tag Manager for analytics, indicating a mature marketing and compliance infrastructure. The site loads multiple optimized images and fonts, contributing to a positive user experience. While performance is moderate, there is potential for further optimization in loading speed and accessibility features. No CMS was explicitly detected, suggesting a custom or headless architecture. Hosting details are not evident from the provided data.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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