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Security report for cheltenhamremoval.co.uk

Cheltenham Removal Company Ltd · Transportation · United Kingdom

High risk. 9 critical or high findings in SSL/TLS, Network security and 2 other checks.

Security score

42/100

Risk levelHigh

0–100, higher is better. How it is calculated

Cheltenham Removal Company Ltd is a small, family-run business specializing in home, office, and business removals with over 30 years of experience. The company serves Gloucestershire, Worcestershire, the Cotswolds, and wider UK and European locations, offering a range of services including removals, storage, packing, and piano removals. The website reflects a well-established local service provider with a trusted reputation supported by customer testimonials and clear contact information. Technically, the website is built on WordPress using popular plugins such as WPBakery Page Builder, Contact Form 7, and Chaty, with HTTPS enabled and basic anti-spam measures like Google reCAPTCHA. However, some security best practices such as security headers and privacy compliance documentation are lacking. Overall, the site is professional and functional but could improve in privacy and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching cheltenhamremoval.co.uk

This scan found 27 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
15
Email security
70
DNS health
60
Network security
20
GDPR outside view
35
Average
42

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company positions itself as a trusted local removal service with a long history, targeting residential and business customers in the UK, particularly around Cheltenham and the Cotswolds. Their business model focuses on providing tailored removal and storage solutions, including man and van services and international removals. The presence of a contact form and testimonials indicates a customer-centric approach. The domain age and consistent branding support credibility. There is no evidence of partnerships or subsidiaries from the website content. Marketing tools are minimal, with no active analytics tracking configured, suggesting a focus on organic and local customer acquisition.

Security posture

The website employs HTTPS and Google reCAPTCHA on its contact form, which are positive security measures. However, the absence of security headers such as Content-Security-Policy, X-Frame-Options, and HSTS reduces the overall security posture. The site does not display a privacy policy or cookie consent mechanism, which is a compliance gap under GDPR. No incident response or vulnerability disclosure information is provided. The use of popular WordPress plugins requires regular updates to mitigate vulnerabilities. Overall, the security posture is basic and could be improved to better protect user data and enhance trust.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie policy to improve GDPR compliance.
  2. Add security headers including Content-Security-Policy, X-Frame-Options, and HSTS to enhance site security.
  3. Configure Google Analytics properly or remove unused analytics plugins to avoid unnecessary data collection.
  4. Regularly update WordPress core and plugins to mitigate vulnerabilities.
  5. Consider adding an incident response contact or security@ email to improve transparency and readiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Cheltenham Removal Company Ltd
Description
Cheltenham Removal Company Ltd is a family-run business with over 30 years of home removal experience, offering home, office, and business removals across Gloucestershire, Worcestershire, the Cotswolds, and wider UK and Europe. They provide services including removals, storage, packing, and piano removals.
Key services
Home Removals, Storage Services, Packing Services, Piano Removals, Business and Office Removals, International Removals
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Google reCAPTCHA, Essential Grid plugin, Contact Form 7, Chaty plugin
Frameworks
WPBakery Page Builder
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
65/100
Good practices seen
  • HTTPS enabled
  • Google reCAPTCHA on contact form
  • Honeypot anti-spam on contact form

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Marketing tools
Chaty plugin
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professionally designed WordPress site for a local removal company
  2. No privacy or cookie policy pages found, which is a compliance gap
  3. Contact information is clearly presented with email, phone, and contact form
  4. Security practices are basic but include HTTPS and reCAPTCHA
  5. No advanced security headers detected
  6. Google Analytics plugin present but not configured
  7. No suspicious or malicious content detected
  8. No WAF or blocking detected, full content accessible
Technical notes

Notes

The website is built on WordPress with a modern tech stack including jQuery, WPBakery Page Builder, and several plugins for contact forms and chat functionality. The site uses Google Fonts and Google reCAPTCHA for UX and security. Performance is moderate with some optimization potential. Mobile responsiveness is good, but accessibility features are basic. SEO is basic with meta description and title tags present but no advanced structured data or Open Graph tags detected. The hosting provider is Namecheap, Inc., consistent with the WHOIS data. Overall, the technical infrastructure is solid for a small business but could benefit from enhanced security and privacy features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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