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Security report for centricsoftware.com

Centric Software, Inc. · Retail · United States

Low risk. 1 critical or high finding in GDPR outside view.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Centric Software, Inc. is an enterprise-level B2B software provider specializing in Product Lifecycle Management (PLM), Planning, Pricing, Market Intelligence, and Visual Boards solutions tailored for brands, retailers, and manufacturers. The company positions itself as a key innovation partner with a strong market presence, serving over 18,800 brands globally with a high customer retention rate and a 100% go-live success rate. Their offerings are AI-driven and designed to optimize product development, pricing, and inventory management while supporting sustainability and compliance goals. Technically, the website is built on WordPress and leverages modern JavaScript libraries such as jQuery and Swiper.js for enhanced user experience. It integrates multiple third-party services including Google Analytics, Facebook SDK, Cookiebot for consent management, and various marketing and tracking platforms. However, the website currently lacks a valid SSL certificate and does not support modern TLS protocols, which is a significant security concern. From a security perspective, the site implements SPF and a strict DMARC policy with reporting, indicating good email security practices. Nonetheless, the absence of HTTPS and related security features like HSTS and OCSP stapling exposes the site to potential risks. The extensive use of tracking and marketing tools suggests a high level of user data collection, managed through a comprehensive cookie consent mechanism. Overall, while Centric Software demonstrates strong business maturity and digital marketing sophistication, it must urgently address its SSL/TLS deficiencies to ensure secure communications and maintain trust. Enhancing its security posture will mitigate risks and align with best practices for enterprise-grade software providers.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching centricsoftware.com

This scan found 15 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
60
Email security
85
DNS health
85
Network security
100
GDPR outside view
58
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Centric Software operates in the retail software sector, focusing on PLM and related solutions that streamline product development and retail planning. Their competitive advantage lies in AI-driven, integrated solutions that address both operational efficiency and sustainability. The business model is primarily subscription-based SaaS targeting medium to large enterprises and emerging brands. The company maintains a robust partnership ecosystem with marketing, analytics, and recruitment platforms, enhancing its market reach and operational capabilities. Growth indicators include a large customer base, high retention, and active content marketing through blogs, whitepapers, and webinars. Strategic observations highlight a focus on innovation, customer success, and global market penetration with multi-language support.

Security posture

The current security maturity of Centric Software's website is moderate but with critical gaps. The presence of SPF and a strict DMARC policy reflects good email security hygiene. The use of Cookiebot indicates compliance with GDPR and user consent management. However, the lack of a valid SSL certificate and absence of TLS protocols severely undermine the security posture, exposing users to potential data interception and trust issues. No explicit incident response or vulnerability disclosure policies were found, indicating potential gaps in security governance and transparency. Data protection practices are supported by comprehensive privacy and cookie policies, but technical enforcement needs improvement. Overall, the security culture appears focused on compliance but requires enhancement in technical controls and incident readiness.

Recommendations

  1. Urgently deploy and maintain a valid SSL/TLS certificate to enable HTTPS and protect user data in transit.
  2. Enable modern TLS protocols (TLS 1.2 or 1.3) and disable deprecated SSL versions to strengthen encryption.
  3. Implement HTTP Strict Transport Security (HSTS) with includeSubDomains and preload to enforce secure connections.
  4. Enable OCSP stapling to improve certificate revocation checking and reduce latency.
  5. Develop and publish a vulnerability disclosure policy and security.txt file to enhance transparency and incident response.
  6. Regularly review and update third-party integrations to minimize privacy and security risks.
  7. Enhance incident response readiness by defining clear contact channels and procedures.
  8. Improve user trust by displaying security certifications and compliance badges where applicable.

Contact details published on the site

Addresses
Legal name
Centric Software, Inc.
Technical notes

Notes

The website is built on WordPress CMS with extensive use of jQuery and Swiper.js for interactive UI components. It integrates multiple third-party services including Google Tag Manager, Google Analytics, Facebook SDK, Cookiebot, and various marketing and tracking platforms. Hosting is on Google Cloud with AWS DNS services. Performance is slow with a large page size (~17.7MB) and high load time (~18.7 seconds), indicating potential optimization opportunities. Mobile optimization and accessibility are good, with multi-language support and responsive design. Technical risks include lack of SSL/TLS, which impacts security and SEO. Modernization opportunities include improving performance, security hardening, and streamlining third-party dependencies.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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