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Security report for cardfactory.co.uk

Card Factory · Retail · United Kingdom

Medium risk. 5 critical or high findings in DNS health, SSL/TLS and 2 other checks.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

Card Factory is a well-established UK-based retailer specializing in greeting cards, gifts, and party supplies. The company targets general consumers across the UK, offering a broad range of products including personalized cards and gifts. The website reflects a mature e-commerce business model leveraging Salesforce Commerce Cloud, with a strong market position in retail. The site is professionally designed with consistent branding and clear navigation, supporting a positive user experience.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      No Name Servers Found

      Unable to find name servers for domain

      What to do: Configure proper name servers for the domain

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  4. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

Need hands-on remediation? Email guard@offseq.com

Keep watching cardfactory.co.uk

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
45
Email security
75
DNS health
45
Network security
100
GDPR outside view
68
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates primarily in the retail and e-commerce sectors, focusing on occasions and celebrations. Their business model includes both online sales and physical stores, supported by features like Click & Collect and store locators. The presence of structured data and comprehensive product categorization indicates a strategic approach to SEO and customer engagement. Integration with marketing and analytics tools such as Google Tag Manager, Abtasty, and Feefo suggests active digital marketing and customer feedback management. The lack of WHOIS data is due to querying the 'www' subdomain rather than the registered domain, but the website's professional presence and domain name strongly indicate legitimacy.

Security posture

The website enforces HTTPS and uses Google reCAPTCHA Enterprise to protect forms, indicating a good baseline security posture. Cookie consent mechanisms and privacy policies demonstrate GDPR compliance efforts. However, explicit security headers like Content-Security-Policy and X-Frame-Options are not visibly present and should be implemented to enhance security. No vulnerabilities or exposed sensitive data were detected in the HTML content. The absence of a published security policy or incident response contact is a gap that could be addressed to improve transparency and readiness.

Recommendations

  1. Implement and verify comprehensive security headers including Content-Security-Policy, X-Frame-Options, and Referrer-Policy.
  2. Publish a clear security policy and incident response contact information on the website.
  3. Consider adding a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Regularly audit third-party scripts and marketing tools for security and privacy compliance.
  5. Enhance transparency around data retention policies and user privacy controls.

Contact details published on the site

Addresses
Legal name
Card Factory
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Card Factory
Description
Whether it’s a national holiday or an important life event, here’s where you’ll find what you need to prepare. Every month, we’ll make sure you know what’s in our calendar - and what should be in yours too!
Key services
Greeting cards, Gifts, Party supplies, Personalised cards and gifts, Click & Collect, Store locator
Content quality
good
Branding
consistent

Technology

Stack
Google Tag Manager, Google reCAPTCHA Enterprise, OneTrust Cookie Consent, Abtasty, Noibu, Demandware (Salesforce Commerce Cloud), jQuery (implied by Demandware scripts), FontAwesome icons, Web fonts (Averta, Open Sans)
Frameworks
Salesforce Commerce Cloud
Platforms
E-commerce platform
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA Enterprise
  • Cookie consent mechanism
  • No exposed sensitive data in HTML
  • Secure forms with autocomplete off

Analytics and tracking

Services
Google Analytics (via GTM), Noibu
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Abtasty
Tracking pixels
Google Analytics (via GTM), Google Ads (AW-345450625), Facebook Pixel (ID unknown)
Marketing tools
Abtasty, Feefo
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Uses HTTPS with good SSL configuration.
  3. Implements cookie consent and privacy compliance mechanisms.
  4. No security.txt or explicit security policy found.
  5. WHOIS data unavailable due to incorrect WHOIS query on subdomain.
  6. Website uses Salesforce Commerce Cloud platform.
  7. Multiple third-party marketing and analytics tools integrated.
  8. No adult or explicit content detected; suitable for general audience.
  9. Clear navigation with comprehensive product categories.
  10. Good use of structured data for SEO and business info.
Technical notes

Notes

The website is built on Salesforce Commerce Cloud, utilizing modern web technologies including Google Tag Manager, reCAPTCHA Enterprise, and OneTrust for cookie consent. The site loads multiple web fonts and icon fonts, and integrates several third-party marketing and analytics services. Performance is moderate with good mobile optimization and accessibility features. The site uses structured data (JSON-LD) for organization and branding information, aiding SEO. No hosting provider details were explicitly found. Overall, the technical infrastructure supports a robust e-commerce experience but could benefit from enhanced security header implementation and performance tuning.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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