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Security report for austrian.com

Austrian Airlines AG · Transportation · Austria

Low risk. 1 critical or high finding in GDPR outside view.

Security score

85/100

Risk levelLow

0–100, higher is better. How it is calculated

Austrian Airlines AG operates a comprehensive airline website offering flight booking, travel information, and customer services. The company is a major European airline affiliated with the Lufthansa Group and Star Alliance, serving over 120 destinations worldwide. The website targets travelers seeking convenient and reliable air travel services, providing a user-friendly interface with advanced search and booking capabilities. The business model focuses on passenger transportation and ancillary services such as upgrades, baggage handling, and loyalty programs. Austrian Airlines maintains a strong market position supported by its parent company and partnerships.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

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Keep watching austrian.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
90
Security headers
75
Email security
67
DNS health
90
Network security
100
GDPR outside view
85
Average
85

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention austrian.com, from OffSeq Breach.

Total records
6,515
Employees
0
Customers
6,325
Third parties
190
Weak passwords
8%

30 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for austrian.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

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Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The website reflects a mature airline business with a large customer base and extensive service offerings. It leverages partnerships with well-known travel service providers like Booking.com and Cartrawler for hotel and car rental bookings, enhancing its ecosystem. The integration of the Miles & More loyalty program indicates a focus on customer retention and value-added services. The company benefits from its affiliation with the Lufthansa Group, which strengthens its brand and operational capabilities. The site’s content and navigation are professionally designed to support a seamless customer journey from flight search to post-booking management.

Security posture

The website demonstrates a strong security posture with HTTPS enforcement, use of OAuth 2.0 for authentication, and implementation of key security headers such as Content-Security-Policy and Strict-Transport-Security. No exposed sensitive data or vulnerable libraries were detected in the analyzed content. However, the absence of a publicly available security policy or incident response contact reduces transparency. There is no evidence of a vulnerability disclosure program or security.txt file, which could improve trust and facilitate responsible vulnerability reporting. Overall, the site follows best practices but could enhance its security communication.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and user guidance.
  2. Provide clear incident response contact information, including abuse and security email addresses.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Enhance visibility of company contact details such as verified emails and phone numbers for customer support.
  5. Regularly review and update third-party integrations and tracking tools to ensure compliance and security.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Austrian Airlines AG
Description
Travel with Austrian Airlines to over 120 destinations worldwide. Comfort, service and top offers await you. Book your next flight now!
Key services
Flight booking, Flight status and itinerary, Check-in services, Baggage services, Additional services like seat reservation, upgrades, travel insurance, Miles & More loyalty program
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Adobe Helix RUM, Tealium Tag Management, Akamai CDN, Maui UI components
Frameworks
Adobe Helix, Maui Design System
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • OAuth 2.0 authentication for login
  • No exposed sensitive data in HTML
  • Use of security headers
  • Secure cookie consent mechanism

Analytics and tracking

Services
Adobe Helix RUM, Tealium
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Akamai
Tracking pixels
Tealium, Adobe Helix RUM
Marketing tools
Tealium Tag Manager, Adobe Helix RUM
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive flight booking features
  2. Strong branding and consistent design aligned with Austrian Airlines and Lufthansa Group
  3. Comprehensive navigation with clear segmentation of booking, travel info, and customer service
  4. Use of modern web technologies and CDNs for performance and security
  5. No signs of phishing, malware, or suspicious content
  6. No direct company contact emails or phone numbers visible on homepage; contact via forms and support pages
  7. Multiple external partner domains for booking, car rental, and loyalty programs
  8. No explicit security policy or incident response contact found on main site
  9. No security.txt or vulnerability disclosure page detected
Technical notes

Notes

The website is built on a modern technology stack including Adobe Experience Manager CMS, Adobe Helix RUM for real user monitoring, and Tealium for tag management. It uses Akamai CDN for hosting and performance optimization. The site is mobile-optimized with responsive design and accessibility features such as ARIA roles and keyboard navigation aids. SEO is well addressed with proper meta tags and Open Graph data. The technical implementation supports fast loading times and a smooth user experience. Opportunities exist to further modernize by adopting additional security transparency measures and expanding analytics data retention disclosures.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 79/100Low22 findingsView report
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