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Security report for 211utah.org

Utah 211 · Non-profit · United States

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

Utah 211 is a well-established non-profit organization that serves as the primary resource network connecting Utah residents with vital health and human services. Supported by United Ways of Utah, it offers free and confidential assistance through multiple channels including phone, chat, text, and email. The website provides comprehensive resource search capabilities, community data insights via 211 Counts, and partnership opportunities for providers and caseworkers. The organization holds a strong market position as the leading state resource network in Utah, targeting individuals seeking social support services. Technically, the website is built on WordPress using the Bricks theme and leverages modern SEO and translation plugins. Hosting is provided by Bluehost with DNS managed via Cloudflare. The site is mobile optimized and performs moderately well, with good SEO practices and accessibility features. The use of structured data enhances search engine understanding. However, there is room for improvement in security headers and cookie consent mechanisms. From a security perspective, the site enforces HTTPS and has domain transfer protections in place. No critical vulnerabilities or exposed sensitive data were detected. The absence of DNSSEC and security headers like CSP or HSTS are noted gaps. Privacy compliance is partial, with a privacy policy present but no cookie consent banner or explicit GDPR compliance indicators. Contact information is clearly provided, enhancing trust. Overall, Utah 211 presents a trustworthy and professional online presence with a solid business model and technical foundation. Strategic improvements in security hardening and privacy compliance would further strengthen its posture and user trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

Need hands-on remediation? Email guard@offseq.com

Keep watching 211utah.org

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
95
Security headers
25
Email security
55
DNS health
70
Network security
100
GDPR outside view
53
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Utah 211 operates as a non-profit community resource connector supported by United Ways of Utah. Its market positioning as the leading health and human services resource in Utah is reinforced by its comprehensive service offerings and partnerships. The business model focuses on providing free, confidential assistance and maintaining a robust resource database. Revenue streams likely include funding from United Ways and grants. The target customer segment includes Utah residents in need of social services and caseworkers. Growth indicators include the integration of data analytics via 211 Counts and digital engagement through chat and mobile app offerings. The partnership ecosystem includes United Ways and local providers, enhancing service reach and credibility. The organization's long domain history and consistent branding support operational stability and market trust.

Security posture

The website demonstrates a moderate to good security maturity level. HTTPS is enforced, and domain registration includes clientTransferProhibited status to prevent unauthorized transfers. No critical vulnerabilities or sensitive data exposures were found in the HTML content. However, the lack of DNSSEC and absence of key security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options represent areas for improvement. Privacy compliance is partial, with a privacy policy present but no cookie consent mechanism or explicit GDPR compliance. Incident response and security policy information are not publicly available, which could impact readiness and transparency. Overall, the security posture is adequate for a non-profit but could benefit from enhanced technical controls and documented policies.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement essential security headers including CSP, HSTS, X-Frame-Options, and X-Content-Type-Options.
  3. Add a cookie consent banner and detailed cookie policy to improve privacy compliance.
  4. Publish a security policy and incident response plan accessible to users and partners.
  5. Regularly audit third-party plugins and scripts to ensure no vulnerable libraries are in use.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Utah 211
Description
Utah 211 connects Utah residents with vital community resources such as housing, food, healthcare, and more. It is a free and confidential service supported by United Ways of Utah.
Key services
Resource search by zip code, Call, chat, text, and email support, Provider partnerships and caseworker resources, Community data dashboard (211 Counts)
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Bricks theme, Cloudflare DNS, Five9 chat widget, GTranslate plugin
Frameworks
Rank Math SEO
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Domain status clientTransferProhibited
  • No exposed sensitive data in HTML

Analytics and tracking

Tracking level
minimal
Privacy practices
basic

Advertising

Marketing tools
Rank Math SEO, GTranslate
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a well-established non-profit resource portal for Utah residents.
  2. Content is comprehensive for its purpose with multiple contact channels.
  3. No privacy or cookie consent banners found, which may be a compliance gap.
  4. Technical stack is modern and uses WordPress with SEO and translation plugins.
  5. Security posture is good but could be improved with additional headers and DNSSEC.
  6. No signs of malicious or suspicious activity detected.
Technical notes

Notes

The website is built on a modern WordPress platform using the Bricks theme, enhanced with Rank Math SEO and GTranslate for multilingual support. Hosting is via Bluehost with DNS managed by Cloudflare, providing reliable infrastructure. The site includes a Five9 chat widget for live support and uses structured data (JSON-LD) for SEO benefits. Performance is moderate with good mobile optimization and basic accessibility features. The technical stack is well-maintained but could be improved by enabling DNSSEC and adding security headers. The presence of multiple external domains for resources and social media is well managed. Overall, the technical infrastructure supports the business needs effectively with opportunities for security and privacy enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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